These terms are an agreement between you and Rift Communications LLC, a Wyoming limited liability company ("Rift", "we", "us"). They govern your use of Rift. By creating an account or using our services, you agree to them. If you do not agree, do not use Rift. For legal questions, contact [email protected].
Eligibility & age requirement
Rift is an adults-only platform. You must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher) to create an account or use any part of Rift. By creating an account or using our services, you represent and warrant that you meet this age requirement. If you are under 18, you are not permitted to use Rift under any circumstances.
Providing false age information is a material misrepresentation and constitutes grounds for immediate termination, deletion of all account data, and a permanent bar on creating future accounts. Rift is designed for adults; no part of the service is directed at, designed for, or marketed to minors.
You must be legally able to enter a binding contract in your jurisdiction. If you use Rift on behalf of an organization, you represent that you have authority to bind that organization.
Your account
You are responsible for your account credentials and for all activity under your account. Use a strong password and keep your Rift Key safe. Notify us promptly if you believe your account has been compromised. You may not sell, transfer, or share your account or Rift Key with anyone.
Recovery limitations. If you lose both your password and your Rift Key, your account cannot be recovered. Rift does not maintain any recovery mechanism for lost Rift Keys. This is a deliberate consequence of our privacy architecture: because we never receive your Rift Key, we cannot reset, regenerate, or restore it on your behalf. You are solely responsible for safeguarding it.
Prohibited content and conduct
You may not use Rift to break the law or to harm others. In particular:
- Illegal content: No content or activity that violates applicable law.
- Child sexual abuse material (CSAM): Zero tolerance. CSAM is prohibited, will be reported to authorities where required, and will result in immediate termination and preservation of evidence as the law requires.
- Harassment and abuse: No sustained harassment, threats, doxxing, or other conduct intended to intimidate or harm people or groups.
- Age violation: Using Rift if you are under 18 years old. We may suspend or terminate accounts if we reasonably believe a user is under the minimum age requirement.
- Spam, scams, and fraud: No unsolicited bulk messaging, phishing, or deceptive schemes.
- Impersonation: You may not impersonate another person, entity, or Rift staff.
- Reverse engineering or scraping: You may not copy, decompile, reverse engineer, or scrape the service or its infrastructure.
- Circumventing safeguards: You may not bypass safety systems, security measures, rate limits, or access controls.
- Non-consensual intimate imagery (NCII): Sharing intimate images of someone without their consent is prohibited. In compliance with the TAKE IT DOWN Act, verified NCII reports will result in removal within 48 hours and may result in account termination.
- Malware and exploits: You may not distribute malicious software or use Rift to attack or exploit other systems.
Because Rift is an adults-only platform, you may encounter conversations and content that are mature in nature. The adults-only nature of Rift does not permit harassment, abuse, or unlawful conduct. All prohibited content and conduct rules apply in full.
Shard owners and moderators may set stricter community rules; you must follow those rules when participating in their spaces.
Content and moderation
You are responsible for all content you create, share, or transmit on Rift. We do not endorse and are not responsible for user-generated content.
We reserve the right (but are not obligated) to review, remove, or restrict any content or accounts that violate these terms, our policies, or that we believe may harm Rift, its users, or others, with or without prior notice. We do not guarantee that any content will remain available.
Content shared in public or shared spaces (such as Shards or the Rift Lobby) may be visible to other users. Do not share information in those spaces that you expect to remain private.
Rift's role under Section 230
Rift is an interactive computer service as defined in 47 U.S.C. § 230. We do not create or develop the user-generated content posted by our users beyond what is necessary to display, transmit, and moderate it. We are not the publisher or speaker of any content provided by users, and we are not liable for the content users post. Our moderation choices, including the right to remove, restrict, or refuse content, are made in good faith to keep Rift safe and useful, and do not make us the publisher of anything we leave up.
Copyright (DMCA)
Rift complies with the U.S. Digital Millennium Copyright Act. To submit a takedown notice or counter- notification, see our DMCA page. We will respond to valid notices in accordance with the statute. We terminate the accounts of repeat infringers in appropriate circumstances.
Intellectual property
Rift's name, logo, software, and branding are ours or our licensors'. You receive a limited, revocable, non-transferable license to use the service as we intend.
You retain all ownership rights to the content you create. By using Rift you grant us a worldwide, non-exclusive, royalty-free license to host, display, and transmit your content as necessary to operate and provide the service. Modifications are limited to those necessary for delivery (for example, format conversion, EXIF stripping, thumbnailing, or transcoding). We do not use your content, messages, or media to train machine-learning or AI models. We do not claim ownership of your content.
Feedback: If you send us suggestions, ideas, or feedback about Rift, you agree that we may use them for any purpose without any obligation or compensation to you.
Changes to the service
Rift is an evolving platform. We may modify, add, or remove features at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of the service or any part of it. Where possible, we will give reasonable notice of significant changes.
Payments and subscriptions
Certain features (such as Rift+) may require payment. By purchasing, you agree to the pricing and billing terms presented at the time of purchase. Payments are non-refundable except where required by applicable law or as we determine on a case-by-case basis. We may change pricing with reasonable notice.
Automatic renewal. Paid subscriptions renew automatically at the end of each billing period (for example, monthly or annually, as shown at checkout) at the then-current price and using your selected payment method, until you cancel. We disclose the renewal term and price before you complete a purchase.
Cancelling. You can cancel a subscription at any time from your account settings or by contacting [email protected]. Cancellation stops future renewals and takes effect at the end of your current billing period, so you keep access to paid features until then. We do not provide partial-period refunds except where required by applicable law.
Disclaimers
Rift is provided "as is" and "as available" to the fullest extent permitted by law. We do not guarantee uninterrupted or error-free service. Third-party integrations (for example, voice providers) are subject to their own availability and terms.
Limitation of liability
To the maximum extent allowed by applicable law, Rift and its team are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the service. Our aggregate liability for claims relating to the service will not exceed the greater of (a) what you paid us in the twelve months before the claim or (b) one hundred U.S. dollars, if you have not paid us. Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent still permitted.
Indemnification
You agree to indemnify and hold Rift, its team, and its affiliates harmless from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or connected to: (a) your content, (b) your use of Rift, or (c) your violation of these terms or any applicable law.
Dispute resolution
Please read this section carefully. For users in the United States, it requires most disputes to be resolved by individual arbitration instead of in court, and it waives class actions. You can opt out within 30 days, and small-claims court always stays available. Nothing here removes consumer rights that the law where you live does not let you waive.
Talk to us first. Most issues can be sorted out quickly. Before starting arbitration or going to court, you agree to first email [email protected] with your username, a description of the problem, and how you would like it resolved. If we cannot resolve it within 45 days, either of us may move forward as described below.
Individual arbitration. Except for the carve-outs below, you and Rift agree to resolve any dispute arising out of or relating to these terms or the service through final and binding arbitration on an individual basis. The Federal Arbitration Act governs this agreement to arbitrate. The arbitration will be run by a neutral, nationally recognized arbitration provider that handles consumer disputes (for example, the American Arbitration Association) under that provider's consumer arbitration rules. Wherever possible, arbitration is handled through written submissions, phone, or video, and any in-person hearing will be held in the county where you live. You do not have to travel to us.
No class actions; jury-trial waiver. You and Rift agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding. The arbitrator may award relief only in favor of the individual seeking relief. You and Rift both waive the right to a jury trial. If this class-action waiver is found unenforceable as to a particular dispute, then the agreement to arbitrate will not apply to that dispute, which will instead be decided in court; the rest of these terms still apply.
Carve-outs. Either of us may still (1) bring a qualifying individual claim in small-claims court, and (2) ask a court for an injunction or similar relief to address intellectual-property infringement, unauthorized access to the service, or misuse of the service. Doing so does not waive the agreement to arbitrate anything else.
Arbitration costs. For an individual claim of $10,000 or less that you bring in good faith, Rift will pay the arbitration provider's filing and arbitrator fees, unless the arbitrator decides the claim is frivolous. Otherwise, fees are handled under the provider's rules and applicable law.
Coordinated filings. If 50 or more similar arbitration demands are brought with the help or coordination of the same lawyers or organization, you and Rift agree the arbitration provider may administer them in batches of up to 50, decide a small number first, and apply what is learned to help resolve the rest, so claims are handled efficiently and fairly. This does not permit class arbitration.
30-day opt-out. You can opt out of this arbitration agreement (and only this arbitration agreement) by emailing [email protected] within 30 days of first accepting these terms, including your username and a clear statement that you want to opt out of arbitration. If you opt out, disputes will be handled in court under Governing law below, and the rest of this section, including the class-action waiver to the extent the law allows, still applies. Opting out will not affect your use of Rift in any way.
Termination
You may stop using Rift at any time. We may suspend or terminate access for violations of these terms, risk to the service or users, or legal requirements. Provisions that by their nature should survive (including disclaimers, limitations, indemnification, and dispute terms) will survive termination.
Appeals: If your account is suspended or terminated, you may appeal by contacting [email protected] with your username and a description of the situation. We will review appeals and respond within a reasonable time.
Updates to these terms
We may update these terms from time to time. Continued use of Rift after changes take effect constitutes acceptance. We will notify users of material changes through in-app notice where possible. The "Last updated" date at the top of this page reflects the most recent revision.
Export controls
You agree to comply with all applicable export control and sanctions laws. You may not use Rift in any country or territory subject to comprehensive U.S. or EU sanctions, or if you are on any restricted persons list.
Governing law
These terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules. Subject to the Dispute resolution section above, any dispute that is not subject to arbitration will be brought exclusively in the state or federal courts located in Wyoming, and you and Rift consent to their jurisdiction, unless mandatory consumer protections in your country say otherwise.
General terms
Severability. If any provision of these terms is held to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will stay in full force and effect.
No waiver. Our failure to enforce any provision of these terms is not a waiver of our right to enforce it later.
Assignment. You may not assign or transfer these terms or your account without our prior written consent. We may assign these terms in connection with a merger, acquisition, reorganization, or sale of assets.
Entire agreement. These terms, together with the policies referenced in them (including our Privacy Policy and DMCA policy), make up the entire agreement between you and Rift regarding the service and supersede any prior agreements on that subject.
Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including outages of third-party infrastructure, natural disasters, or government action.